Terms of Service

These Terms of Service govern the use of the LushSilk website and services. By accessing or purchasing from our website, you agree to the following terms.

1. Product Information

We strive to provide accurate and detailed product descriptions. However, we do not guarantee that the product images or descriptions are error-free. All prices are listed in CAD and are subject to change without notice.

2. Orders

By placing an order on our website, you agree to pay the total amount of the order, including applicable taxes and shipping fees. We reserve the right to cancel or refuse any order for reasons such as product availability, errors in pricing, or fraudulent activities.

3. Payment

We accept payment via major credit cards, PayPal, and other secure payment methods. Payments are processed securely, and your payment information is not stored by us.

4. Returns & Exchanges

If you're not completely satisfied with your purchase, you can return or exchange it within 30 days of receiving the product. The item must be unused, in original packaging, and in resalable condition. For more details, please refer to our return policy.

5. Limitation of Liability

LushSilk will not be held liable for any damages, loss of profits, or indirect damages arising from the use of our website or products. Our liability is limited to the amount paid for the product in question.

6. Changes to Terms

We reserve the right to update or modify these terms at any time. Changes will be posted on this page with an updated effective date. It is your responsibility to review these terms periodically.

7. Governing Law

These terms are governed by the laws of Alberta, Canada. Any disputes shall be resolved in the courts of Alberta.

9. Contact Us

If you have any questions or concerns about our Terms of Service, please contact us at: Email: customercarelushsilk@gmail.com